Contact Us
Service and Support
Any time you have a question or problem, simply pick up the phone and call our toll free number, 1-800-213-2227. Our specially trained staff can handle your needs quickly and efficiently.
Our dedication to customer service continues with monthly statements for all our Debt Management Plan (DMP) participants. Your personalized statement will keep you up to date on the status of your account. Best of all, you’ll be able to watch your balances drop as you get closer to reaching your goal.
As well as receiving a statement in the mail each month, DMP clients can now review their accounts online. CCCS DMP clients can use this system to access their account information anytime, and to:
- Review and manage personal account information
- Review and manage creditor accounts
- Review payment receipts and due dates
- Review disbursement amounts and dates
- Make payment on-line
Clients can now make their monthly deposit on-line. Simply go to client login and click make payment. Both checking and savings accounts maybe used for making your payment.
Confidential Counseling: (800) 213-2227
Why wait to get your bills under control when you can get started right now! We make it easy for you to receive all the help you need. Contact us for information on any of our programs or to set up your first counseling appointment.
Consumer Credit Counseling Service
1920 Old Tustin Ave.
Santa Ana, CA 92705 (map)
Mailing Address
Consumer Credit Counseling Service
PO Box 11330
Santa Ana, Ca. 92711
- Phone: (800) 213-2227 (24-hours a day)
- Fax: (714) 245-1680
- E-mail: cccsoc@cccsoc.org
Office Hours
- Monday to Thursday – 8:00 am to 8:00 pm
- Friday – 8:00 am to 5:00 pm
- Saturday – 9:00 am to 1:00 pm
Branches
- Santa Ana (Headquarters)
- Anaheim
- Brea
- Fountain Valley
- Irvine
- Lake Forest
- San Juan Capistrano
- Westminster
How to Schedule an AppointmentCall (800) 213-2227 to set up your confidential counseling session. For immediate assistance go to the CCCS On-Line Debt Assessment.
If you’re meeting a CCCS-OC Counselor in person, download the forms below, complete and bring them with you to your appointment.
Our Promise to You
We respect your privacy. That’s why we will never sell, distribute or allow any outside access to your information. The information you provide to us is confidential and will be used to help you and only you (Privacy Policy).
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